Stay safe.
Your safety is our top priority. Read these guidelines before using the platform.
Important Notice
Urban Pulse is a classifieds platform that connects advertisers and browsers. We do not verify, endorse, or guarantee any services offered through our platform. Always exercise caution and common sense when arranging meetings or exchanging personal information with anyone you meet online.
Meeting Safely
Simple steps for safe and confident meetings.
Choose safe locations
Meet in public places or well-known locations. Public venues like hotels or cafes are safer than private residences.
Let someone know
Share your plans with a trusted friend or family member, including where you're going and when you expect to return.
Arrange your transport
Use your own transport to and from meetings. Don't accept rides from people you haven't met before.
Trust your instincts
If something feels off or makes you uncomfortable, leave immediately. Your safety comes first.
Protecting Your Personal Information
Keep your details private and secure.
Use our messaging system first
Our built-in messaging system lets you communicate without sharing personal contact details. Share personal information only when you feel comfortable and confident the other person is trustworthy.
Never share financial details
Never share your bank account details, credit card numbers, PINs, or passwords with anyone on the platform. Legitimate users will never ask for this information.
Be cautious with photos
Avoid sending photos that contain identifiable information such as your home address, workplace, car registration number, or other personal details visible in the background.
Use a separate communication channel
Consider using a separate phone number or email address that is not linked to your primary personal accounts to maintain your privacy.
Payment Safety
Protect yourself when making payments.
Be wary of advance payments
Be cautious if someone asks for payment in advance, especially through untraceable methods such as gift cards, cryptocurrency, or wire transfers.
Platform payments are secure
All payments made through Urban Pulse for subscriptions and tokens are processed securely via Stripe. We never store your full card details.
Watch for common scams
Be alert to requests for deposits before meeting, links to external payment sites, offers that seem too good to be true, or pressure to act quickly.
Reporting Issues
Help us keep Urban Pulse safe for everyone.
Report suspicious listings
If a listing appears fake, misleading, or violates our terms, use the report button on the listing page. Our moderation team reviews all reports and takes action.
Report abusive users
If someone is harassing, threatening, or behaving inappropriately, report them through the messaging system or our contact page. We investigate all reports promptly.
Contact us directly
For an urgent safety concern beyond in-platform reporting tools, contact our support team through our contact page. We aim to respond within four hours.
Tips for Advertisers
Best practices to protect yourself and your business.
- Get verified to build trust with potential clients and increase your visibility.
- Screen enquiries carefully before sharing personal details or arranging meetings.
- Keep records of all communications through the platform messaging system.
- Set clear boundaries in your listing and stick to them during interactions.
- Report any users who attempt to pressure, harass, or threaten you.
- Use a separate phone number and email for your advertising activity.
In an Emergency
If you are in immediate danger, call 999 (UK Emergency Services) immediately. Do not wait to file a report on the platform first. After you are safe, please report the incident to us so we can take action on our platform.
UK Emergency Services